Thomson – Egypt Travel Information & Advice

Thomson have released information for their passengers with regards to Holidays/Flights to Egypt and have released the following Statement:

Thomson Airways can confirm it will begin returning customers to the UK from Sharm el Sheikh from Friday 6th November.

These flights will operate under special security measures mandated by the UK Government. Customers will not be able to bring any hold luggage with them on these flights. Only hand luggage can be brought on board and normal Thomson cabin baggage restrictions apply. All hold luggage will be returned to customers under separate secure cover arranged by the UK Government.

Our experienced overseas resort team are updating all our customers currently on holiday in Sharm el Sheikh and doing everything we can to assist them as we manage this evolving situation. Holiday reps are regularly visiting all hotels and can be contacted for the most up to date information when it is available. Customers are advised to keep an eye on the noticeboards in the hotels or our website for the latest information. Customers in resort can also contact us 24-7 on Phone: +44 3333 365147 or Text: 82345.

Outbound flights to Sharm el Sheikh remain cancelled up to and including Thursday 12th November. All customers booked to travel to Sharm el Sheikh in this period will be provided with a full refund or can amend to any holiday currently on sale. If the new holiday is taken before the end of April 2016, we are also offering a £30 per person discount. As a priority, we are contacting customers due to travel today and ask those travelling at a later date to please bear with us. Customers in the UK, due to travel up to the 12th November, can contact our dedicated support line on 0800 009 3833 or + 44 203 636 1994.

We would like to apologise to our customers for the inconvenience caused and would like to thank them for their continued patience. 

For information regarding hold and cabin baggage for customers returning from Sharm el Sheikh , click here. 

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